Descritption of a Residential Bill
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| The upper left section is the meter card and/or address card. The meter card is included with your bill to allow you to read your meter at your convenience. Simply record the reading in the boxes, and mail the postage-paid card before the 20th of each month (if you have a monthly account). If you mail your payment, you may mail your meter reading card with your payment in the envelope enclosed with your bill. You also may drop off your card at any of our offices. The important thing is to read your meter at about the same time every month. (For example, you always could read it on the 15th.) This helps to provide a consistent number of days between readings. | The upper right section is the payment stub. This should be detached and mailed with your payment in the envelope enclosed with your bill or brought with your payment to one of our offices. The net amount on the stub is due if you pay the bill before the 20th of the month. After the 20th, the gross amount is due. If the bill is unpaid after the 30th, it will be considered delinquent. Please enter the amount of the payment that you are making in the box provided on the stub. | ||||
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The bottom part of the bill is the billing detail and is furnished for your records. Your electric use, itemized charges, and other messages appear here. |
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On the left side of this portion of the bill appears information about your electric use. Located directly under Valley's contact information is your recent use information. Here you will find the previous and current readings, the reading multiplier, and the kilowatt-hour consumption for each meter at your account. Located near the bottom left corner is the "Electric Use Profile." It contains, in the form of a bar graph, your history of average monthly energy use for the last thirteen bills. The numbers along the left side represent average monthly use in kWh, and the letters at the bottom of the chart identify the billing month that each bar represents. Each bar shows the average monthly kilowatt-hours used for that particular month. Also listed under the profile are your total yearly use and your average monthly use for the past 12 months. We hope that variations in your Electric Use Profile will help alert you to the effects of weather, appliance changes, and lifestyle on your consumption. |
On the right side of this portion of the bill appear the itemized charges. Listed first are your account's previous balance, any payments that you have made since your last bill, and any other credits to your account. Basic charges appear next. These include the basic monthly charge and the charges for generation, transmission, and distribution. These charges are based upon the electric consumption detailed on the left side of this section. Non-basic charges appear next and include things such as security lights. The total amount due appears at the bottom of the charges. Important messages may appear on both sides of this section of the bill. These messages may deal with safety issues, may explain a new or infrequent item on your bill, or may advise you of critical information regarding your account. |
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Currently, Valley REC does not offer bill payment via the Internet. However, Valley does offer ElectraPay, an electronic method to pay your electric bill.
With ElectraPay the amount of your electric bill will be deducted automatically
from your checking or savings account on the due date. You will continue to receive
a statement showing your kilowatt-hour use and the amount and date of the next withdrawal from your
account, allowing you to verify your billing before funds are transferred. Please contact the
Billing Department for more information and to enroll in
ElectraPay. You may also e-mail them at
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