Valley REC

To Report an Outage or Emergency

To report an outage or an emergency involving Valley REC’s lines or equipment, please call 800/432-0680 or 814/643-2650. Do not use e-mail to report an outage.

By Telephone, In Writing, or In Person

To contact a district office by telephone, by fax, in writing, or in person, please see our Offices and Hours page.

By E-mail

To contact us by e-mail, please select one of the following e-mail addresses:

Member Services and Public Relations

If the matter concerns member services, public relations, youth tour and scholarships, energy conservation loans, or safety programs, please contact memberservices@valleyrec.com

Member Accounts (Billing) Department

If the matter concerns a bill, billing definitions, billing rates, special fees, meter readings, payment arrangements, ElectraPay, Members Helping Members, or disconnect policies, please contact billing@valleyrec.com
Please include your account number, your telephone number, and the name on the account.

Office Services (Records) Department

If the matter concerns obtaining a membership, signing up for service, changing the address or telephone number on an account or membership, or requesting that a service be connected or disconnected, please contact records@valleyrec.com
Please include your account number, your telephone number, and the name on the account.

Capital Credits

If the matter concerns capital credits, capital credit checks, deceased members, or address changes for former members, please contact capitalcredits@valleyrec.com
Please include the member number and the name of the membership.

Web Site

If you have questions, comments, or suggestions about this site, please contact webmaster@valleyrec.com

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