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Valley Rural Energy Services: Learn More About VRES  
Toll-free: 800-432-0680 | Pay-by-phone: 855-922-3147
Office Hours: Monday - Thursday, 7 a.m. - 5:30 p.m.

HIC Number PA130865

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  • Our offices will be closed May 26, 2025. Click for details.
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Demand Response Details

Content Area

"The cleanest kilowatt-hour is the one never generated."

Cooperatives believe that the cleanest kilowatt-hour is the one that is never generated. Holding to this principle, Pennsylvania and New Jersey electric cooperatives launched the Coordinated Load Management System in 1986. This demand response network, whose participants include more than 5,700 Valley Rural Electric Cooperative consumers, currently boasts the capability to reduce approximately 8 to 10 percent of the entire cooperative system's peak load. Since the program's inception, this has resulted in power cost savings of about $150 million statewide for cooperative members.

Cooperatives are currently expanding this demand-side load reduction and automated meter system to help further reduce the need for additional generation and assist members with the efficient use of energy.

Your Questions Answered

What is peak demand, and why is reducing it important?

What is peak demand, and why is reducing it important?

Electricity is produced for immediate use; it cannot be stored economically. Because of this, power plants must meet electricity requirements at all times. Peak demand refers to those periods when electric consumers collectively use the most electricity. Generally, prices are higher during demand peaks. As a result of electric competition in Pennsylvania, the price you pay for electricity is partially based on how much power is used by all consumers during the peaks.

When are the peaks?

When are the peaks?

Throughout the year, peak demand for electricity can occur weekdays any time between 7 a.m. and 10 p.m. However, summertime peaks typically occur on those hot, humid weekdays when air conditioners are working the hardest to keep us comfortable.

How does demand response work?

How does demand response work?

First, an electric co-op consumer volunteers to have a demand response unit (DRU) installed on an electric water heater or other heating/cooling equipment. Meanwhile, computers monitor electricity demand and weather data. When demand reaches an extremely high level, an operator sends a signal over electric lines which reaches various demand response units. The DRUs then temporarily switch off power to the equipment to which they are connected. An amber light on each DRU indicates when the unit has cut power to the connected equipment.

Who can participate in the demand response program?

Who can participate in the demand response program?

Cooperative members with heat pump or storage tank water heaters may be eligible. (Heat pump water heaters must be kept in hybrid mode.) Call 800-432-0680 or contact our member services department to see if you qualify.

What does Valley offer to participants?

What does Valley offer to participants?

Valley is currently giving a $100 bill credit to new program participants who agree to have a demand response unit placed on their water heater or heating/cooling equipment.

Also, a rebate of $2 per gallon (for tanks from 40 to 79 gallons) or $3 per gallon (for tanks that hold 80 gallons or more) is available to members who purchase a new electric water heater. If the new water heater is a Rheem® Marathon® water heater, the rebate increases to $3 per gallon (for tanks from 40 to 79 gallons) or $4 per gallon (for tanks that hold 80 gallons or more). The tank's energy factor must be 0.9 or higher, and the member must agree to participate in demand response.

Rheem® and Marathon® are registered trademarks of Rheem Manufacturing Company.

How much will the system cost me?

How much will the system cost me?

Nothing. If you volunteer, the cooperative will pay the cost of the demand response unit and its installation. Power cost savings resulting from the program offset any expense incurred by the co-op.

Will I have hot water when my water heater is switched off?

Will I have hot water when my water heater is switched off?

Water heaters have traditionally been the focus of demand response because they provide efficient heat storage. Studies show an electric water heater can remain without power for several hours and not inconvenience consumers.

What precautions have been taken to ensure that I will have hot water?

What precautions have been taken to ensure that I will have hot water?

Several precautions are built into the demand response system to ensure that you will not be inconvenienced. First, equipment is grouped according to storage capacity and household size. No group is turned off longer than the storage capacity and needs of the family allow. Second, the system has been designed so that, if any section fails, the demand response unit on your equipment should keep electricity flowing.

What if I am not satisfied with the demand response unit?

What if I am not satisfied with the demand response unit?

Ideally, you shouldn't even notice your DRU. It quietly does its job as you go about your daily routine. A DRU may not be for everyone, but everyone shares the benefit of more stable energy costs and a clean environment.

First, we will work to adjust the settings and correct the problem. If you are still dissatisfied, you may discontinue your participation. We will promptly send a technician to your property to retrieve the equipment. Any monetary incentive received for participation may be charged to your bill on a prorated basis according to your years of participation. (A three-year minimum is required for you to retain the full amount of the incentive.)

Clean power law recognizes co-op demand response program efforts

Clean power law recognizes co-op demand response program efforts

Because Pennsylvania's electric co-ops have promoted the benefits of energy conservation and clean power for years, they became natural partners in helping to shape the state's renewable portfolio standards (RPS) law. Under RPS, private power companies and competitive electric generation suppliers across the state must include increasing amounts of green energy in their generation mix. Electric cooperatives, on the other hand, meet current RPS requirements through demand response.

As not-for-profit, consumer-owned and governed utilities, electric cooperatives base decisions on economic, operational, and community impact, with the goal of providing a reliable supply of power at the lowest possible cost.

Through demand response, electric co-ops shift the electric use of residential water heaters, electric thermal storage units, dual-fuel home heating systems, and other special equipment to off-peak hours. This improves system efficiency, cuts costly demand charges that co-ops must pay for purchased power, and reduces the need for generating capacity.

Demand Response

Are you willing to help?

If you join our demand response program:

  • We install the demand response unit (DRU) for free.
  • You get a one-time $100 bill credit
  • You get a free water heater service.
  • You help us keep our wholesale power costs down.

Call Travis at 814-506-1652 or toll-free at 800-432-0680 ext. 1652 to schedule an appointment for the installation of a DRU.

Or click the button below to supply your telephone number for us to contact you about an appointment.

Request a Phone Call

Items of Interest

We Make Safety a Priority. Valley REC. Proud member of Safe Electricity® since 2017.

Valley Rural Energy Services offered by Valley Rural Electric Cooperative
HIC Number PA130865

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MORE SAVINGS, MORE MILESTONES. The one card that does it all. Connections.coop - Two graduates in caps and gowns hugging.

Call 811 - Know what's below. Call before you dig. (PA One Call)

Touchstone Energy Cooperatives' Home Energy Adventure

Cp-ops Vote 5-Star Program

Proud to be a 5-Star Co-op 2021-2021

 

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Main Address

Valley Rural Electric Cooperative, Inc.

10700 Fairgrounds Road

PO Box 477

Huntingdon, PA 16652-0477

 

Phone Numbers

Telephone: 814-643-2650

Toll-free: 800-432-0680

Pay-by-phone: 855-922-3147

Fax: 814-643-1678

 

Office Hours

Monday - Thursday

7 a.m. - 5:30 p.m.

 

HIC Number PA130865

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The Touchstone Energy® name and logo design, the Co-op Connections® name,
the tagline "The One Card That Does It All®," and the tagline "The Power of Human Connections®"
are federally registered trademarks and may not be used without permission.

NISC, SmartHub, and the SmartHub Logo are registered trademarks of National Information Solutions Cooperative, Inc. (NISC) in the U.S. and other countries.

Safe Electricity® is a registered trademark of the Energy Education Council.

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©2025 Valley Rural Electric Cooperative. Your Touchstone Energy Cooperative.

  • Home
  • Billing Info
    • View & Pay Bill
    • Residential Bill
    • Payment Options
    • SmartHub Overview
      • SmartHub for the Web
      • SmartHub for iOS
      • SmartHub for Android
    • Disconnection Policy
    • Rates
    • FAQs About Rates
    • Fees
    • Definitions
      • Purchased Power Adjustment
  • Member Info
    • The Cooperative Difference
    • Bylaws and Forms
    • Annual Report
    • Capital Credits
    • Directors and Districts
    • Member Meetings
    • Recent Posts
    • Penn Lines
    • Valley News
    • Scam Alerts
  • Programs & Services
    • Valley Rural Energy Services
      • Generator Sales and Installation
      • Generator Transfer Switches
      • Whole Home Surge Protection
      • Electrical Service Work
      • Water Heater Sales
      • Water Heater Rebates
      • Home Energy Audits
      • LED Light Bulbs
    • Advanced Metering Infrastructure (AMI)
    • Community Service Grant Program
    • Co-op Connections Program
    • Demand Response
      • Demand Response Details
    • Educational Programs
    • For Kids
    • Golf Outing
    • Members Helping Members
    • Scholarships - Brighter Future
      • 2024 Recipients
      • 2023 Recipients
      • 2022 Recipients
      • 2021 Recipients
      • 2020 Recipients
      • 2019 Recipients
      • 2018 Recipients
      • 2017 Recipients
      • 2016 Recipients
      • 2015 Recipients
      • 2014 Recipients
      • 2013 Recipients
      • 2012 Recipients
      • 2011 Recipients
      • 2010 Recipients
    • Youth Tour
  • Safety
    • Indoor Safety
    • Reporting an Outage
    • Storm Center
    • Safety Quiz
    • Safe Electricity
  • Save Energy
    • Electric Shift
    • Energy Calculators
  • About Us
    • Contact Info
    • Offices and Hours
    • Service Territory
    • Job Openings
    • Legal Information
    • About Touchstone Energy Cooperatives
    • Cooperative Principles
    • Off-site Links
    • Site Map