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Valley Rural Energy Services: Learn More About VRES  
Toll-free: 800-432-0680 | Pay-by-phone: 866-999-4591
Office Hours: Monday - Thursday, 7 a.m. - 5:30 p.m.

HIC Number PA130865

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Content Area

SmartHub for the Web

General OverviewSmartHub logo

SmartHub® is Valley REC's electronic account presentment and payment system. For an overview of the software, visit the SmartHub Overview page or watch the SmartHub Overview video.

Supported Web Browsers

To use SmartHub with a web browser, you should have one of the following browsers installed on your personal computer.

  • Microsoft® Internet Explorer® (version 9 or higher)
  • Mozilla® Firefox®
  • Google ChromeTM
  • Apple® Safari®

If you have trouble using SmarthHub on a personal computer, try updating your web browser to the latest version. For example, the latest version of Internet Explorer (IE) for Windows® XP (no longer supported by Microsoft) was version 8. SmartHub does not support that version of IE due to security issues. If you are still using Windows XP, try downloading and installing Firefox or Chrome. Windows Vista® can have Internet Explorer 9 installed.

If you continue to have problems accessing all of the features of SmartHub after updating your browser, please contact our office. Be prepared to give our employee the name and version of your personal computer's operating system (Windows, Apple OS, Linux®, Ubuntu®, etc.) and the name and version of your browser (Internet Explorer, Firefox, Chrome, Safari, etc.). We will then investigate the issue.

Using a Web Browser

Instructions for using a web browser to access SmartHub are listed below. Most are available as PDF documents or as videos. PDF documents are each about 300 KB in size. Video links will take you to the corresponding video page and will open in a new browser tab or window.

How To ... Media Formats
Register for an Account PDF
Contact Us PDF
Manage Notification Contacts PDF, Video
Manage Notifications PDF, Video
Manage Payment Methods PDF, Video
Pay Your Bill PDF, Video
Manage Recurring Payments PDF, Video
View Billing and Payment History PDF
Report an Issue (available in April) PDF, Video
Use SmartHub Feed PDF, Video

NISC and the SmartHub Logo are trademarks of National Information Solutions Cooperative, Inc. (NISC) in the U.S. and other countries. All documents and videos with links on this page are copyrighted ©2014 NISC.
Microsoft, Internet Explorer, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
Google Chrome and Chrome are trademarks of Google Inc.
Apple and Safari are registered trademarks of Apple Inc.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Ubuntu and Canonical are registered trademarks of Canonical Ltd.

Items of Interest

We Make Safety a Priority. Valley REC. Proud member of Safe Electricity® since 2017.

Valley Rural Energy Services offered by Valley Rural Electric Cooperative
HIC Number PA130865

SmartHub Access My Account logo

MORE SAVINGS, MORE SPRINGTIME. The one card that does it all. Connections.coop - Children lying barefoot on grass with daisies between their toes.

Call 811 - Know what's below. Call before you dig. (PA One Call)

Touchstone Energy Cooperatives' Home Energy Adventure

Cp-ops Vote 5-Star Program

Proud to be a 5-Star Co-op 2021-2021

 

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Main Address

Valley Rural Electric Cooperative, Inc.

10700 Fairgrounds Road

PO Box 477

Huntingdon, PA 16652-0477

 

Phone Numbers

Telephone: 814-643-2650

Toll-free: 800-432-0680

Pay-by-phone: 866-999-4591

Fax: 814-643-1678

 

Office Hours

Monday - Thursday

7 a.m. - 5:30 p.m.

 

HIC Number PA130865

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The Touchstone Energy® name and logo design, the Co-op Connections® name,
the tagline "The One Card That Does It All®," and the tagline "The Power of Human Connections®"
are federally registered trademarks and may not be used without permission.

NISC and the SmartHub Logo are trademarks of National Information Solutions Cooperative, Inc. (NISC) in the U.S. and other countries.

Safe Electricity® is a registered trademark of the Energy Education Council.

Quick Links

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  • Reporting an Outage
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©2023 Valley Rural Electric Cooperative. Your Touchstone Energy Cooperative.

  • Home
  • Billing Info
    • View & Pay Bill
    • Residential Bill
    • Payment Options
    • SmartHub Overview
      • SmartHub for the Web
      • SmartHub for iOS
      • SmartHub for Android
    • Disconnection Policy
    • Rates
    • FAQs About Rates
    • Fees
    • Definitions
      • Purchased Power Adjustment
  • Member Info
    • The Cooperative Difference
    • Bylaws and Forms
    • Annual Report
    • Capital Credits
    • Directors and Districts
    • Member Meetings
    • Recent Posts
    • Penn Lines
    • Valley News
    • Scam Alerts
  • Programs & Services
    • Valley Rural Energy Services
      • Generator Sales and Installation
      • Generator Transfer Switches
      • Electrical Service Work
      • Water Heater Sales
      • Water Heater Rebates
      • Whole Home Surge Protection
      • Home Energy Audits
      • CFL Disposal
      • LED Light Bulbs
    • Advanced Metering Infrastructure (AMI)
    • Community Service Grant Program
    • Co-op Connections Program
    • Demand Response
    • Educational Programs
    • For Kids
    • Golf Outing
    • Members Helping Members
    • Scholarships
      • 2022 Recipients
      • 2021 Recipients
      • 2020 Recipients
      • 2019 Recipients
      • 2018 Recipients
      • 2017 Recipients
      • 2016 Recipients
      • 2015 Recipients
      • 2014 Recipients
      • 2013 Recipients
      • 2012 Recipients
      • 2011 Recipients
      • 2010 Recipients
    • Youth Tour
  • Safety
    • Indoor Safety
    • Reporting an Outage
    • Storm Center
    • Safety Quiz
    • Safe Electricity
  • Save Energy
    • Electric Shift
    • Energy Calculators
  • About Us
    • Contact Info
    • Offices and Hours
    • Service Territory
    • Job Openings
    • Legal Information
    • About Touchstone Energy Cooperatives
    • Cooperative Principles
    • Off-site Links
    • Site Map