The following topics are available to explain items related to our billing procedures, rates and fees, and policies.
- View & Pay Bill - Online bill presentment and payment using SmartHub® from NICS
- Residential Bill - Description of the parts of a residential bill
- Payment Options - Explanations of the various ways you can pay your bill
- SmartHub Overview - Brief overview of SmartHub®, the new online account presentment and payment system
- Rates - List of some of Valley REC's residential rates
- FAQs About Rates - Frequently asked questions about our rates
- Fees - Explanation of various additional fees
- Disconnect Policy - Explanation of disconnect policy and collection fees
- Definitions - Definitions of terms appearing on a residential bill
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